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Last Updated - Dec 13/11

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Angelís Policy Manual

Program Description Program Philosophy Our Goals Inclusion Policy Safety Policy
Daily Program Lunches and Snacks Toilet Training Nap Time/Quiet Time Items from Home
Illness Policy Clothing Fee Schedule & Policies Attendance Child Access
Confidentiality Policy Suspected Child Abuse Behaviour Management Childcare Application Form  Permission Forms

Print Policy Manual


Angelís is run by Angel Peterson, a certified ECE II, who has experience with all ages as well as with children with varying degrees of physical and mental challenges.  Angelís is here to provide early childhood education and nurturing care in a home environment.   As such, there will be provision for all age groups, with evening and overnight care available as needed. Angelís prides itself in being a family like environment.  Angelís believes that keeping the numbers of children low, allows for a more natural family environment and provides the children with more attentive caregivers.  Children will have access to a variety of learning experiences, through art, nature, field trips, books, puzzles and free play both indoors and out. The children will have free access to several rooms in the house, as well as the large, fenced in yard. There will be a mix of direct and indirect supervision while in the home.  Field trips out of the home will have direct supervision at all times.  The program will be primarily run by Angel Peterson, with the option of having qualified substitutes or volunteers when necessary.  Angelís is proud to exceed child daycare licensing requirements by keeping numbers low in order to provide a higher standard of care and individual attention for each child. Occasional and part time children are welcome.


Angelís philosophy is to encourage the growth of each child as an individual and as a member of a family, a peer group and a community. This growth is encouraged in a home-like environment that is safe, nurturing and respectful of individual needs.  

Qualified and professional caregivers provide a well-planned program designed to meet the needs of the children.  The daily program includes a combination of planned and free play activities designed to meet the physical, social, emotional and intellectual needs of the children.



Angel has a vision in which people of all ages and abilities are recognized as having equal worth; a vision where onesí contributions, opinions and individuality are valued. 

I believe in the family model of child care, where all ages find their place together, learning from each other and where each childís unique needs are provided for.


Children have the right to:

  • Receive respect as a human being
  • Have their interests, needs and abilities taken into account in order to fulfill their potential
  • Receive guidance to learn how to have trust in themselves and others
  • Learn to recognize and have respect for their feelings and the feelings of others
  • Experience quality play-based programming in all developmental domains: social, emotional, cognitive, physical and creative.

Parent/Guardian will:

  • Be welcomed and acknowledged as the primary caregiver in their childís life
  • Be recognized as an important member of a team together with the caregiver; working hand-in-hand in the best interest of the child
  • Be informed of the policies and schedule changes as it effects their role in the centre
  • Receive open and ongoing communication with the caregivers in relation to their childís development
  • Recognize staff as qualified, professional early childhood educators and assistants
  • Realize that everything we do is demonstrating behavior that children will copy, and for this reason will watch their language and behavior in and around the childcare ex: no smoking, swearing, or name calling

 Staff will:

  • Be recognized as qualified, professional early childhood educators and assistants
  • Recognize and understand the responsibility of his/her professional standing and work to uphold that standing
  • Strive in all ways to develop an understanding of the childrenís needs and interests
  • Create a learning environment that is nurturing, loving and supportive
  • Demonstrate an ability to promote open communication with the parents, children and other staff members, if applicable.
  • Create an environment that enhances the childís creativity and curiosity, as well as provide an opportunity to flourish


Inclusion Policy:

Children of all abilities are not only welcome, but valued as children who have much to teach others in respect to individuality.  All children will be an essential member of our group.  Where they have skills and talents, they will be utilized.  Where they have weakness, they will be encouraged to grow.  If the child needs particular care and attention, the other children will develop a caring and empathic nature as they are encouraged to help one another.  Children learn much from peers and the adults around them.  The adults at Angelís will model respectful, caring behavior at all times.

Safety Policy

Children will be closely supervised at all times.  School age children may occasionally be allowed to do activities in another room, as the caregiver tends to younger children.  Children in overnight care will not necessarily be in sight of the caregiver while sleeping, but will be in close proximity to.

Fire Drills
Frequent fire drills will be implemented with the children to help them become aware of safety procedures.  They will take place approximately monthly.  Fire drills will take place more often in warm weather, less often in winter.

All staff members are required to maintain their Emergency First-Aid and Infant and Child CPR. In case of an injury that requires emergency care a staff will contact the parent or parent designate as indicated on the registration form. If necessary, ambulance will be called and child will be transported to hospital.  Ambulance will be billed to parent.  Parents will be verbally told of minor bumps and scrapes at pick up.


Our Daily Program

Daily Routine
A sense of knowing what is going to happen each day will make the child feel comfortable and help them to actively participate in the experiences. Our program for the children is a combination of both planned and free play activities which revolve around a daily routine.  As different children arrive and go at different times depending on who is registered, the program will be tailored to fit and adjusted as necessary.  

Traveling to and from school:
Parents are responsible for making arrangements for their child/children.  Angelís is not able provide transportation to and from school.

Outings and Field Trips:
Angelís Childcare Home tries to expose children to experiences outside of the centre as frequently as we are able to afford.  We do our utmost to choose those that cost little or nothing to parents.  On occasion, we may ask for donations to offset the cost. Some field trips will be spur-of-the-moment, depending on weather and which children are present. There will be permission slips to be signed at enrollment for transportation.  Transportation will likely be with the Directorís personal vehicle.


Lunches and Snacks 

Meals and snacks are provided for the children, except in the case of infant food and formula.

Children will be encouraged, but not forced, to try a variety of food.  Every effort will be made to accommodate the childrenís tastes while at the same time providing nutritious meals and snacks that follow the Canada Food Guide.  Parents are responsible for letting us know of any known allergies, and we will make accommodations.

Toilet Learning 

Please let us know when you are ready to consider toilet learning your child.  If we notice signs that he/she may be ready, we may contact you first.  Either way, weíll work together so he/she can master this important skill.

We need to work together on this because your child will be learning to use the toilet both at your home and at child care.  Children canít succeed if the expectations and practices change from place to place and adult to adult.

Nap time/Quiet time

We believe that rest/sleep is important in the growth and development of young children. Therefore, all infants and preschool-age children are given the opportunity to rest when needed.  Toddlers and pre-school children will be encouraged to have a nap after lunch

We realize that rest periods are as individual as the children themselves. Please discuss your childís resting/napping habits with a staff member.


Items from Home

Parents are asked to discourage their child from bringing personal toys or any other items from home. Not only can these toys cause sad feelings if they are not shared adequately, pieces of and whole toys have been known to disappear. An exception would be for items saved for nap time comfort, such as a favorite blanket or stuffed toy.

Parents are asked to provide the following labeled items for their childís participation in the program:

  • Diapers/wet wipes (if applicable)
  • Change of clothes (preferably two)
  • Sun hat or cap
  • Swim wear in the summer

We will supply sunscreen and child-strength insect repellent. Please ask to see the product label if there are concerns about allergies, etc. A permission slip is required for us to apply sun screen and mosquito repellent.



We trust that the parent should be able to determine if the child is ill and needs to stay home.  Below are some guidelines to follow: 

If your child has diarrhea, not relating to teething, please do not bring him/her into the centre. If your child has two incidents of watery stools while at the centre you will be contacted and asked to pick your child up. Exclusion is helpful in preventing the spread of this illness to others in the daycare.

Ear Infection
Ear infections are not usually contagious, but can cause the child a great amount of discomfort, fever and pain. For this reason we ask that the child not attend the child care until these symptoms have subsided.

Pink Eye (Conjunctivitis)
Children with the condition must be excluded from the centre for at least twenty-four hours after beginning prescribed treatment. Your family physician may recommend an even longer period of exclusion depending on the cause of the infection. Please follow his/her advice.

Skin Rash
Diagnosis by a physician is required. Proper treatment must be started and your physicianís advice regarding exclusion must be followed.

Please do not bring you child into the centre if he/she has vomited during the night or upon waking in the morning. If your child has a vomiting episode at the centre you will be contacted to pick him/her up.

Strep Throat
Children with this illness must be excluded from contact with other children in the centre until he/she has been on antibiotics for at least twenty-four hours as this disease is very contagious and can lead to serious complications. Prompt medical attention is recommended if you suspect your child has strep throat.

In the case of a communicable disease we need to be notified so that we can make other parents aware of symptoms to watch for in their own children. If a child becomes ill during the day, or if their illness is such that they display lethargic or erratic behavior, we may feel that it is in the childís best interest for the parent to be contacted so that alternate arrangements can be made for the care of their child.

Please let us know if you have noticed any behavior that may be a sign of impending sickness.  If the child has diarrhea, vomiting, or a fever of more than 38.5 C (101F) please keep them at home.

Administration of Medication/Medicine
Please ensure that any and all medicine/medication is handed directly to a staff member. This ensures that the containers are safely locked in the fridge or drawer. 

Verbal or written consent and instructions can be given to staff member.



Please send children dressed so they can concentrate on having fun and not worry about staying clean. Remember, paint, glue, sand, mud, grass, snow and rain are a part of each of our days in one way or another. Children should be dressed for the weather as they usually go outside for a portion of every day, weather permitting. It is important to encourage the childrenís self-help skills and to develop their sense of independence therefore we suggest that clothing be comfortable and easily handled by little fingers.

We ask that you provide one, preferably two, changes of clothes, as it is very easy for children to get wet and dirty when playing or eating.  Please ensure that all of your childís clothing is clearly labeled. This will ease all frustrations due to mix ups.

Please take care to notice seasonal changes in weather. Children should be dressed accordingly. During the warm months please provide loose fitting cool clothing that can be sprayed with insect repellent so that we do not have to apply this product to the childís skin. This is helpful also for avoiding direct contact with the sunís rays. 

In the summer if your child would like to participate in summer water fun he/she must have a swimsuit and if not toilet trained must have ďswimĒ diapers. 

In rain season the children must have waterproof outerwear and rubber boots. Things to remember in the winter are snow pants, hats, mitts, neck-warmer and warm boots. Keep your child safe in all sorts of weather!  Extra mitts and socks are recommended.


Fee Schedule & Policies                                            

Daily Fees:

  • $30 for full time days (5-9 hours)

  • $20 for less than 5 hours

  • $30 for overnight (12-14 hours)

  • $5 surcharge for drop-offs before 7 AM

  • $5 charge for late pick-up (after 6 PM or more than 10 hours)

  • Casual care is $5 per hour for any age, minimum $20 per day and due the same day.

Regular childcare fees will be required one week in advance.  All fees for the month must be paid up between the 20th and 30th of every month.                                                          

If a cheque is returned for any reason the parent will be responsible for submitting fees in the form of cash, money order or certified cheque only, from that point on. NSF cheques will be subject to an additional fee to cover banking costs.


Please call if your child will not be attending on a regularly scheduled day.  Please give as much notice as possible as to the hours and days of care needed. Should you be later than expected please take a moment to notify us of the situation.

Please provide two weeks notice if care will no longer be needed.


Child Access

As part of the registration process all parents/guardians will be asked about any and all custody arrangements for their children that are being enrolled in our program.

For the safety of all involved please share any information regarding non-custodial parents/guardians with the director. For legal purposes non-custodial parents and non-custodial legal guardians cannot be denied access to their child(ren) if we do not have current copies of custody &/or restraining orders on file in the centre.


All information pertaining to your child(ren) will be kept confidential. Parents may have access to their child(ren)'s file upon request. Child information will only be disclosed once written consent from the child's parent/guardian has been received except in the case of suspected abuse, whereby information will be released to the appropriate child welfare agencies and/or the police.


Suspected Child Abuse 

The Child and Family Services Act (1989) states that anyone who has information that leads that person reasonably to believe that a child is being or has been abused, or is in need of protection, must report this suspicion.

Therefore, in the event that I suspect the abuse of a child, I will: 

1. Keep accurate and detailed records of that child - noting any change in mood, behaviour and/or appearance.

2. If possible, openly discuss these changes with the child .

3. If necessary a report will be made to the proper authorities. 


Parent and Staff Behaviour

All staff and parents are expected to set a good example in both word and deed.  For example: swearing, name-calling, and smoking are behaviours that are not acceptable on this property, or in the presence of any of the centreís children, on or off Angelís property.  We would strongly encourage parents to provide this same atmosphere for their children in their own homes for the benefit of their childís physical and emotional health.

Behaviour Management Policy

DISCIPLINE: a definition 

The word "discipline" is derived from the word disciple. It describes the teaching / learning process by which children develop socially acceptable and appropriate behaviour as they grow to maturity. Discipline is something that adults do with and for children, rather than something done to children to stop them from behaving in undesirable ways. Its intention is to help children become self-disciplined as they learn appropriate and acceptable behaviour patterns. Discipline involves a continuous process of guiding behaviour and is offered while acceptable behaviour is occurring, as well as before, during and after unacceptable behavior may be displayed.

We use a number of positive guiding techniques with the children. The key to behaviour management is effective communication; between the child and his/her peers and between the child and his/her caregivers.  We will be clear in our expectations of the children and we encourage children to attempt to express themselves verbally. We also encourage children to solve their own problems.  

Violent &/or aggressive behaviour (physical or verbal) from children or adults is not allowed.  

Physical punishment, such as striking or hitting, is never used. Children are never denied necessities, shamed or ridiculed. 

These guidelines will be adapted for use with children in a variety of ages and stages. 

The Children will learn to: 

I. Respect themselves, other children and elders. 

     We help children respect themselves and others by respecting them.  

     Consequences for not respecting oneself and others will depend on the type and intensity of the disrespect shown. There is no tolerance for violent and aggressive behaviour here. Violence and/or aggression will be dealt with firmly using the following techniques:

  1. The children will be separated for a cooling down period.
  2. The children will discuss the situation with the caregiver.
  3. A solution will be sought and this solution will be given a chance to work.
  4. If the solution does not work steps 1 to 3 will be followed again. (See Mediation document)
  5. If it is seen that the children cannot get along, alternate activities will be provided
  6. Reoccurring incidents will be document in case further action is required

The consequences for not respecting oneself or others in a non-violent or aggressive manner will be dealt with by talking to the child(ren) and if necessary using mediation techniques. Children will be guided in learning more positive forms of communication. 

II. Respect toys, equipment and supplies. 

     Taking care of equipment ensures that it is available for use by all of the children. 

     Consequences for not respecting toys, equipment and supplies will be:

1.    The child will be talked to about the incident.

2.    The child may have to put away the item in question.

3.    If necessary the privilege of using the item will be suspended for a specified period of time.

     III. Respect peopleís personal belongings. 

     If it is not yours, ask. If the answer is no, leave it alone. 

     Consequences for not respecting other's belongings will be:

1.    The child will be talked to.

2.    If necessary (i.e. something is broken or actions are repeated) the situation will be discussed with the parents. 

IV. Be Responsible for their own behaviour - both negative and positive. 

An open line of communication between our children and ourselves is imperative.

            We can teach children to be responsible for their own behaviour by:

o   setting realistic and clear limits and rules.

o   encouraging them to seek out help when there is a problem.

o   showing them ways to find solutions to their problems themselves.

o   allowing them to experience some natural and logical consequences for their behaviour.

o   handling problems calmly ourselves.

o   concentrating on the positive aspects of their behaviour - celebrate successes. 

     Consequence for not being responsible for their own behaviour will be:

1.    Depending on the incident, a child may be allowed to experience the natural or logical consequence for this behaviour. The childís safety will first be taken into consideration.

2.    The child will be talked to about the incident and alternative solutions will be sought; mediation may be used.

3.    A loss of some privileges for a specified period of time. During this time the child may be requested to do some childcare related chores, i.e. sort toys and/or books, wash toys, organize papers, sort the recycle bin, etc. Parents will be notified if problems persist. 

V. Be Responsible for their own behaviour during field trips and outings. 

Children will stay with the group and their partner. Everyone will follow the rules set down by the owners/operators of the places that are visited. 

Consequences for not being responsible for one's behaviour during a field trip will be:

1.    The child may be required to miss the next field trip or outing. This may mean that alternate care arrangements will have to be made for the day of the missed field trip or outing. Parents will be notified.

2.    In extreme cases the parent will be called to pick up the child from the field trip location. 

VI. Be Responsible for cleaning up their own mess. 

We can teach children to do this by working along side them and not criticizing a job not done perfectly. 

     Consequences for not being responsible for cleaning up their own mess will be:

1.    The child will not be allowed to take out and use that piece of equipment or the supplies for a specified period of time.

2.    They may be expected to clean up after another child to show what it feels like to have to pick up after someone else.


A.         GROUND RULES 


                        *NO INTERRUPTING

                        *NO NAME CALLING OR PUT DOWNS

                        *TO WORK TO SOLVE THE PROBLEM 


            1. Decide who will talk first 

            2. Ask person # 1: WHAT HAPPENED? - Restate

                                            HOW DO YOU FEEL ABOUT WHAT HAPPENED? - Restate 

            3. Ask person # 2: WHAT HAPPENED? - Restate

                                            HOW DO YOU FEEL ABOUT WHAT HAPPENED? - Restate 

            4. Ask questions that will help you to understand the problem.

                        (how long; how often; when; what do you mean; etc.) 


            1. Ask person # 1: WHAT CAN YOU DO TO SOLVE THIS PROBLEM? - Restate

                Ask person # 2: DO YOU AGREE WITH THIS SOLUTION? 

            2. Ask person # 2: WHAT CAN YOU DO TO SOLVE THIS PROBLEM? - Restate

                Ask person # 1: DO YOU AGREE WITH THIS SOLUTION? 


                        If the answer is "yes" go through steps "B" and "C" again. 

            After the disputants have agreed upon solutions, ask each disputant:  





  Childcare Application Form              Print Childcare Application Form       


Angel's 24-Hour Childcare Home

Photograph Permission Form      Print Form

            Photos are a wonderful way to share moments of the childrenís day with their families.  Looking back at photos brings back happy memories of the fun they have had.  For this reason, Angelís not only takes photos of individual children, but also of the children interacting with their play mates.  Children enjoy sharing these pictures with their friends and family.  For this reason, creating photo memory books for each child is a part of the program.  For this I need parent or guardian permission.

I give permission for my child, _____________________________to be photographed at Angelís and on field trips.

I give permission for copies of these photos to be shared with the other children. 
Yes ___    No ___

Photos of the children will also be added to our website, with permission of parent/guardian.  The photos could be close up with face showing, or distance, with face not showing. 

I give permission for photos of my children to appear on Angelís web site.  
Yes ___  No ___   distance only ___

Signed:  ____________________________       Date:  _________________________

Transportation permission form       Print Form

            As there are many interesting places to visit, in and around the city, and field trips are an integral part of the program, Angelís needs permission to transport children in Angelís personal vehicle.

I give permission for my child, _____________________   to be transported in Angelís personal vehicle:

Within the city limits:    Yes___   No ___      Outside the city limits:   Yes ___   No ___

Signed:  __________________________          Date:  _________________________

Parents will be made aware of any field trips that are not walking distance from Angelís.

Should parents have reservations about transportation or field trips, we will attempt to come to a solution, whether it involves public transit, the parentís vehicle or any other suitable solution.  There may be times when public transportation is the preferred travel method for city trips.

Safe, fun, learning experiences are what we are all about!


Quality Care at your Convenience